Virgin Hair Extensions

Frequently Asked Questions

How long do the extensions last?

Our hair extensions last 2 years or more if handled with proper care.

Can the extensions be bleached or dyed?

Yes, the hair extensions can be bleached or dyed. We suggest contacting a professional hairstylist to bleach or dye the extensions.

How long is shipping and processing?

We ship through UPS and USPS. Shipping time is 1-2 business days, with UPS and 3-4 business days with USPS.

We have a processing period of 5-15 business days. All on hand items have a one day processing period unless purchased before 2PM.

Do you accept returns and/or exchanges?

The Skarlett Collection does not offer any returns or exchanges, unless there is an error on our behalf. Please be sure to contact us immediately via email if there is an problem at